I am a creative, empathetic, and user-focused UX/UI Designer (UX Generalist) with 3+ years of experience in crafting intuitive and impactful digital experiences. Passionate about human-centered design, I thrive on solving complex problems and making technology effortlessly usable. Driven by curiosity and innovation, I aim to enhance user interactions and create designs that truly improve lives.

Projects

Skills (1)

Skills

Work Experience

UX Designer

@Cognizant

April 2025 - Present

Led UX design initiatives for a Salesforce CRM–based Merchant Payment Services platform for a leading North American banking client, improving quoting and submission workflows.
Designed wireframes, low- and high-fidelity prototypes, task flows, and screen flows to enhance usability, efficiency, and user adoption.
Defined and executed dual UX strategies aligned with business goals, regulatory needs, and evolving industry trends.
Currently delivering UX solutions for an industry-leading healthcare organization, designing enterprise product experiences using Microsoft SharePoint, Fluent UI, and the Microsoft Fluent Design System.
Collaborated with cross-functional stakeholders including business analysts, product owners, developers, and architects to ensure design feasibility and execution alignment.
Actively contributed to RFPs, POCs, and solution accelerators across BFS, Healthcare, Insurance, and Logistics domains.
Worked with globally distributed teams across multiple geographies, ensuring consistency in UX standards and design systems.
Applied design thinking, usability best practices, and accessibility principles to deliver scalable, enterprise-grade UX solutions.

Associate UX Designer

@Incedo Inc. December 2024 - Present

Designed and optimized user experiences for 2+ internal system applications at Incedo, including The Hub Portal (mobile app conversion for Android & iOS) and iNEXT Portal (web-based expense and timesheet management tool).
Collaborated with 10+ cross-functional stakeholders (Tech Leads, Directors, Developers) to ensure on-time product delivery and alignment with business objectives.
Created 10+ UX deliverables, including user personas, journey maps, wireframes, and interactive prototypes, to define user needs and improve workflow efficiency.
Conducting usability testing, A/B testing, and heuristic evaluations to analyze user behavior and optimize designs for enhanced engagement and usability.
Ensured seamless design-to-development handoff by maintaining 100% adherence to design systems, component libraries, and accessibility standards (WCAG, HIG, Material Design).
Leveraged UX research and data-driven insights to refine user interactions, improving overall system efficiency and usability.
Implemented accessibility best practices, enhancing compliance and usability for diverse user groups, leading to improved user satisfaction.
Applying UX best practices and accessibility standards (WCAG, HIG, Material Design) to create inclusive and scalable design solutions.

UI UX Designer

@GrowthHackers Digital

May 2024 - November 2024

Leading end-to-end UI/UX processes for top brands, specializing in Websites, Apps & Web Apps.
Enhancing user experiences from stakeholder engagement to final product delivery.
Collaborating with analytics teams and SEO specialists to improve website traffic rankings on Google and Bing.
Completed 6+ successful projects across diverse industries, including ITC GHAL, A1loans, Patanjali.
Leading discovery sessions, defining project scope and gathering critical requirements.
Developing detailed user personas, user flows, wireframes, and prototypes for intuitive experiences.
Conducting A/B testing to refine designs based on user feedback.
Partnering closely with developers for seamless design-to-product transitions.

UX Designer

@GoProtoz UI UX Design Services

Aug 2022 - April 2024

Managed end-to-end UX processes, from stakeholder engagement to final product delivery.
Completed 15+ projects across major industries, enhancing user experiences for top brands such as ITC Mangaldeep, TAFE, BHIM UPI, BlueCoin IoT, Troogue, Accelchain, SenseHawk, Sarvagram, Sigowill, Deeplinq, Wheebox, and more
Collaborated with cross-functional teams, including product managers and developers, to deliver innovative, engaging solutions that resulted in high client satisfaction and repeat business.
Developed detailed user personas, user flows, wireframes, and prototypes, ensuring seamless and intuitive user experiences.
Conducted comprehensive UX audits, providing actionable recommendations that led to significant improvements in user satisfaction and product efficiency.
Worked closely with developers to ensure design integrity, resulting in faster development cycles and higher-quality products.
Led discovery sessions, including proof of concepts and design effort estimation, to define project scope and gather essential requirements.
Presented design concepts to clients, justifying decisions and fostering trust and confidence in the UX process.

UI/UX Designer (Freelance)

Nov 2021 - Feb 2022

Proven track record of collaborating with diverse clients to deliver user-centered design solutions.
Proficient in conducting user research, creating wireframes, and prototypes, and delivering final high-fidelity designs.
Expertise in optimizing user journeys and enhancing product usability.
Adept at communication and project management, ensuring seamless client interactions and timely project delivery.
Eager to contribute creativity and expertise to innovative projects, creating meaningful impact through exceptional design.